Ordering and prices

Ordering your skills training materials is straightforward

Visit our secure web store
(With immediate download)
Skills training materials with immediate download
Click the basket

Telephone
+44 (0)203 239 9649 (GMT)
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we accept the following payment methods
Online, by phone or via bank transfer

Your investment - Our skills training materials

Complete programmes
The customer service and relationship skills programme. The materials for ALL 18 courses for just £1279

The team leader and management skills programme. The materials for ALL 24 courses for just £1922

Individual courses
Soft skills training course materials from £79 per course

Team leader and management skills training course materials from £89 per course

PLUS - A telephone/online screen sharing train the trainer is included.

Train the trainer or delivery by our experts

To discuss a face to face train the trainer event or to have us deliver the courses expertly for you. Please contact us to discuss your requirements and pricing options.


From zero to delivery in hours

Purchase our soft skills training materials and you receive and and own everything needed to run professional soft skills training and development events. The materials have been designed so that they can be delivered by both training and non training staff. A telephone/screensharing train the trainer is included in the materials price or a comprehensive face to face train the trainer event can be organised.

Pre course preparation ideas  
Detailed facilitator notes
Delegate course workbooks
PowerPoint slides and handouts
Group and individual exercises
Exercise briefing/debriefing notes
Skills practice activities
'Best Practice' skills models

Telephone/screesharing train the trainer
Unrestricted internal use*
No ongoing licensing fees
Run as a complete skills programme
Run as one day or half day events
Post course action plans included
Post course follow up ideas
Learning evaluation with answers

skills training materials 
* The course materials can be used in any way internally within one business. If you are a training company or individual wishing to use these materials with your clients, a corporate license is required. This offers tremendous value as it is only twice the price of an internal license.