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FAQ
Q. How much do you charge for training delivery?
Training delivery costs for in-house courses vary depending on delegate numbers and how many courses you require. Our prices are extremely competitive and include delegate workbooks, handouts, skills models, a 30 minute learning evaluation, marking and scoring of this and a certificate on completion.
Q. Can you train my trainers and other staff?
Yes this is one option that many of our customers choose. We have a substantial amount of experience in developing trainers, coaches and non training staff. We will design and deliver a train the trainer event that is specifically tailored to the experience levels of the people delivering these courses for you.
Q. How much do you charge for train the trainer?
The cost for train the trainer varies depending on the exact requirements for the event, the experience levels of the audience and the size and scope of the project. Our rates are very competitive.
Q. How much do your course titles cost if we just want to purchase the materials?
The cost of the materials depends on the number of courses you require and whether you want a train the trainer event or not. We guarantee that you will not get a more comprehensive soft skills training solution for your investment. You can see our pricing here
Q. When we purchase the materials, how are they delivered to us?
If you purchase from our secure webstore the materials are available from a download link as soon as your purchase has been completed and payment has cleared. Other methods such as email delivery or file transfer are also available is you wish. Please discuss your preferred delivery method at time of purchase.
Q. When we purchase your course materials what do we receive?
With all our materials you will receive the following:
| Your chosen ready-to-go course titles (42 available) Comprehensive detailed facilitator notes Delegate workbooks (A Development Journal) Delegate exercises with debrief notes Example answers to all exercises Templates for debriefing activities PowerPoint slides and handouts A course materials and overview form Professionally researched skills models Pre course activity suggestions and ideas A post course assessment with answers |
A telephone/screensharing train the trainer Post course follow up suggestions Lifetime support from the author You can customise the materials in any way Use with an unlimited number of your staff Break the materials down into segments Print an unlimited number of copies Change, add or remove anything you want Free updates for a year Free ongoing support from the author Discounts on future course materials |
Q. How do we edit or customise the materials
All materials can be opened, customised and edited in a word processor program such as MS Word or WordPerfect. PowerPoint is required to open and edit the PowerPoint slides.
Q. Can I purchase these materials to deliver to my clients?
Yes you can. However because your business would be benefiting directly from our 2 year investment in designing these materials, commercial terms and conditions would apply. We have a variety of different pricing models and are keen to explore joint ventures and partnerships.
Q. Do I have to be a trainer to deliver these materials?
No. The materials have been designed in a way to enable non trainers to confidently deliver the courses. The detailed facilitator notes contain everything required to successfully run an event. There are timings, suggested examples of what to say, details of the resources needed (slides, handout etc) model answers and exercise debrief sheets. PLUS you have access to the course author if you need it.
Q. Can you deliver the first few of the courses for us?
Yes. We can arrange to have the courses delivered by a highly skilled and experienced facilitator who will expertly deliver the courses for you and tailor the delivery to the specific needs of your audience.
Q. We have some courses that we would like to designed. Can you assist us?
Yes. As design experts we provide a range of training and development design services
Please contact us or use live support with any questions you may have![]()
