Identifying team member communication style

A managers and team leaders skills training course

During this course a review of the principles of effective communication and the reasons why people communicate occurs. The 5 main channels of communication are explored, how to identify team member communication style is discussed and detailed examples of the words used by each team member communication style are detailed.

What is important to each communication style is identified and the consequences and impact of matching and mis-matching style are explained and demonstrated. The ©LENSE model for identifying team member communication style is introduced, best practice for each stage is discussed and delegates practice identifying communication style. This exercise is fully debriefed.

The course finishes with delegates reviewing their learning, creating an individual personal development plan and taking a learning evaluation assessment.