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11. Identifying team member needs
Course 11. Identifying team member needs.
Identifying the different needs that each team member type might have and being effective at this enables solutions to be designed that are appropriate, personal and right for each team member.
Identifying team member needs
- By Skills FX
- Published Tuesday 1st 2008
- 11. Identifying team member needs
Identifying team member needs
A managers and team leaders skills training course
During this course the difference between needs and wants is discussed and the reasons why people ‘say yes’ and take action are explored. The ©LISTEN model for quickly and effectively identifying team member needs is introduced, best practice during each stage is discussed and delegates practice identifying team member needs taking into account communication style, behavioural style and personality type. This exercise is fully debriefed.The course finishes with delegates reviewing their learning, creating an individual personal development plan and taking a learning evaluation assessment.
