Identifying team member communication style

A managers and team leaders skills training course

Course objectives

Explain the different team member communication styles
List the steps required to identify team member communication style
Explain what should be taken into account when identifying communication style
Demonstrate your ability to identify team member communication style
Begin the process of designing a personalised development plan

Course content

Introduction and objectives
The different communication styles
Review and discussion around the consequences of matching or mismatching communication style
Identifying communication style using the ©LENSE model
Exercise. Identifying style of communication
Review exercise and feedback

Course benefits

Develops team communication
Develops team leadership effectiveness
Develops understanding of different communication types
Improves personal relationships

Duration

From approximately 10 am to 4 pm
Including breaks, lunch and learning assessment

Positive impact areas

Team leader skills and effectiveness
Team member motivation and morale
Team member effectiveness

This course is part of the ‘Management and team leadership skills programme’. A suite of 24 soft skills course titles.

You can securely purchase the materials to deliver this course for just £89, with the materials available for immediate download. A 1 hour telephone train the trainer with the course author is included. Click the shopping basket to get started.Purchase here

Major credit and debit cards accepted
We accept the following plus Paypal and direct transfer into our account              


Delivery options Complete training materials
1. Purchase the materials and deliver internally using your people 

2. Purchase the materials and arrange for us to train your trainers

3. The course author can deliver any of the courses in-house for you

4. Personal one to one training from the author by distance learning

A comprehensive set of skills training materials
  • Pre course preparation ideas               
  • Detailed facilitator notes 
  • Delegate course workbooks
  • PowerPoint slides and handouts
  • Group and individual exercises
  • Exercise briefing/debrief notes
  • Skills practice activities
  • Course materials to run 4 to 6 hr training events
  • A learning evaluation exercise with answers 
  • A 1 hr telephone/screen sharing train the trainer
  • Unlimited internal license and printing rights  
  • Post course action plans included
  • Post course follow up ideas
  • Best Practice skills models